{"id":20430,"date":"2024-04-16T14:01:24","date_gmt":"2024-04-16T12:01:24","guid":{"rendered":"https:\/\/allopicnic.com\/?post_type=faq&#038;p=20430"},"modified":"2024-04-16T14:01:26","modified_gmt":"2024-04-16T12:01:26","slug":"quelles-mesures-prenez-vous-en-cas-de-retard-de-livraison","status":"publish","type":"faq","link":"https:\/\/allopicnic.com\/en\/faq\/quelles-mesures-prenez-vous-en-cas-de-retard-de-livraison\/","title":{"rendered":"Quelles mesures prenez-vous en cas de retard de livraison ?"},"content":{"rendered":"\n<p>Nous nous effor\u00e7ons toujours de livrer vos commandes \u00e0 l&#8217;heure convenue. Cependant, si un retard impr\u00e9vu se produit, voici notre proc\u00e9dure :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Communication Proactive :<\/strong> Si nous anticipons un retard de plus de 15 minutes, nous contactons imm\u00e9diatement le client ainsi que le tour leader pour les informer de la situation.<\/li>\n\n\n\n<li><strong>R\u00e9arrangement de la Livraison :<\/strong> Nous discutons avec vous pour convenir d&#8217;une nouvelle heure de livraison qui vous convient. Notre objectif est de minimiser l&#8217;inconv\u00e9nient caus\u00e9 et de trouver une solution acceptable pour toutes les parties impliqu\u00e9es.<\/li>\n\n\n\n<li><strong>Engagement de Service :<\/strong> Nous faisons toujours de notre maximum pour trouver des solutions. Nous sommes engag\u00e9s \u00e0 assurer la satisfaction de nos clients m\u00eame face \u00e0 des d\u00e9fis impr\u00e9vus.<\/li>\n<\/ul>\n","protected":false},"template":"","faq-cat":[231],"class_list":["post-20430","faq","type-faq","status-publish","hentry","faq-cat-livraison"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quelles mesures prenez-vous en cas de retard de livraison ? - ALLOPICNIC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/allopicnic.com\/en\/faq\/quelles-mesures-prenez-vous-en-cas-de-retard-de-livraison\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quelles mesures prenez-vous en cas de retard de livraison ? - ALLOPICNIC\" \/>\n<meta property=\"og:description\" content=\"Nous nous effor\u00e7ons toujours de livrer vos commandes \u00e0 l&#8217;heure convenue. 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