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Frequently asked questions

Access to ALLOPICNIC is only possible for these professional members.

To obtain your membership, 👉go to the membership page.

Enter your first and last name, your telephone number, your email address and the name of your organisation. A member of the team will contact you shortly to validate your request.

Once your membership has been approved, you can view our products, services, rates and book services.

Orders can be cancelled and fully refunded under these conditions:

  • Groupes de 49 PAX et moins : 100% remboursable avant J-4 ;
  • Groups between 50 and 99 PAX: 100% refundable before D-5;
  • Groups of more than 100 PAX: 100% refundable before D-6.

Orders can be cancelled and partially refunded under these conditions:

  • Groups of 49 PAX and less: 50% refundable on D-3;
  • Groups between 50 and 99 PAX: 50% refundable on D-4;
  • Groups of more than 100 PAX: 50% refundable on D-5.

After this period, 100% of the service is due.

ALLOPICNIC delivers in Paris and Ile-de-France.

You can have it delivered:

  • On a point on your tour;
  • At the hotel for early morning departures;
  • Close to the monuments and main points of interest of the region;
  • At train stations and both airports.


Why do I need an account to access ALLOPICNIC?
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How to join ALLOPICNIC?
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How much does ALLOPICNIC membership cost?
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Can I cancel my order?
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How to place an order on ALLOPICNIC?
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Voir plus de résultats "Commandes"


What is the difference between “point of interest” and “specific address” delivery?
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What is a delivery slot?
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Why am I asked for a delivery contact?
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How does the delivery process work?
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What is ALLOPICNIC’s delivery area?
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